Water

The City of Oak Grove purchases water for our residents from Logan-Todd.  We have four technicians employed to maintain and repair the city water system during operating hours and emergency after hours. The technicians The City of Oak Grove purchases water for our residents from Logan-Todd.  We have four technicians employed to maintain and repair the city water system during operating hours and emergency after hours. The technicians conduct daily water quality sampling per state regulations. Citywide water system preventative maintenance is performed annually. Afterhours technicians are available 24/7 for Oak Grove residents regarding but not limited to new service turn on, water main leak issues or to turn the meter off because of a leak on the customer side of the meter. Techs can be contacted by phone at (270) 839-2828. Technicians cannot take payments over the phone or in-person and do not carry cash on them during after-hour calls. Technicians cannot enter private homes and do not fix leaks inside the residence.

New services for water, sewer and trash can be set up for residents living inside the city limits by completing the requirements listed below:

Requirements to establish new service:

  • Signed lease or closing disclosure/deed
  • Water contract
  • Valid Driver’s License or State issued ID is required to set services. If you do not have a driver’s license, you may provide an unexpired Passport or ITIN Papers.
  • $100 Deposit & $35 Connection fee

*New services cannot be completed after 3pm.

Disconnect services:

To disconnect services, the account holder must do one of the following within 5 business days of the requested date:

The Water Department may be contacted through any of the following:

Office hours of operations:

  • Monday-Friday 8:00am – 4:00pm
  • Monday-Friday 8:00am – 4:00pm (drive thru)
  • Monday-Friday 8:00am – 3:00pm (new service)

Links:

Downloadable Resources: